Notice: Metro Server Restored

MEDIA RELEASE: 27 JULY 2018

Mangaung Metro’s server has been restored after encountering a crash about two weeks ago. The cause of the server crash has not yet been verified. Initial indications were that it may be as a result of a series of consecutive power interruptions, but this is yet to be confirmed.

We would like to inform the City’s employees, stakeholders and any other person who does business with the municipality that the server is up and running. As part of the mop up process, Executive Mayor Cllr Olly Mlamleli intends on approaching Council to allow her to establish an internal enquiry on what caused the crash. The outcomes of this enquiry will assist us to review our current IT strategy and mitigate on any chances of re-occurrence.

This team will also look at the capacity of the Information & Communication Technologies (ICT) sub-directorate within the metro itself and the amount of investment the City is dedicating to IT infrastructure. We are mindful of the recently released PWC report on the lack of investment by municipalities on their Information Technology (IT) systems. This report pays special attention to government and IT. It has been found that municipalities do not budget sufficiently for their IT systems. As part of our financial recovery plan, IT is one of the focal areas that has been prioritised.  We once again would like to express our sincere appreciation for the patience and understanding shown by all stakeholders whilst we were busy with the process of restoring our IT services.  We are of course mindful of the inconvenience that this has caused from rates collection to general enquiries.

Once again, as the City we would like to apologise for the inconvenience caused during this process.

Issued by MMM Communications