Prepaid Water Meter Guide

Communications 03/08/2018

MMM has been inundated with queries relating to loading/vending of tokens for prepaid water meters. Below is a guideline of steps to take if you encounter challenges with your token.

1. Log onto YOUR Internet Banking Website or APP
2. Select payments
3. Select pay recipients
4. Select public recipients
5. Search MANGAUNG METRO then press enter
6. MANGAUNG METRO MUNICIPALITY will appear as a BENEFICIARY
7. Type MANGAUNG METRO on the NAME
8. Type MANGAUNG METRO on own ref then…
9. Type your 10 digit municipal account number on recipient ref
10. Then make and complete the payment

DIRECT LINKS TO BANKS:

Absa Group Limited
Capitec Bank Limited
First National Bank
Nedbank Limited
Standard Bank of South Africa

TO RECEIVE YOUR ACCOUNT VIA E-MAIL

1. Send An E-Mail To:

ebilling@mangaung.co.za

with Your Account Number, Email Address and kindly request to have your Account communicated to you in this manner.

2. Send Your Request To:

mpho.phanyane@mangaung.co.za

dinah.sempe@mangaung.co.za

3. Visit one of the Paypoints to Request the Change to E-mail Statements

4. Contact the Metro Call Centre at 0800 111 300

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